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What the best CEO KnowJeffrey A. Krames 著
内容提要：
Leadership lessons from the best--Gates, Welch, Dell, Gerstner, Kelleher, Grove, and Walton~What are the traits, tactics, and strategies of the business world's most transformative leaders . . . and what can the rest of us learn from them? In What the Best CEOs Know, leadership authority Jeffrey Krames examines the careers of seven of history's most accomplished CEOs--including in-depth interviews with Michael Dell, Lou Gerstner, and Herb Kelleher--to get candid answers to many of today's most compelling business questions.~The result is a blueprint-like framework that instructs as well as it informs, and provides managers with the firsthand secrets of leadership giants. Proven learning tools--from cases and lesson summaries to selfassessment exercises--reinforce the book's methods and key ideas. Each chapter of What the Best CEOs Know provides innovative features including:~~Assess Your CEO Quotient~Leadership Lessons of the CEO~What would Jack Welch et al. do?~~A host of well-known and bestselling books have detailed the success formulas of specific CEOs. But until now, no single book has compiled the strategies of several CEOs--let alone the world's most well-known business leaders--into a handbook for achieving breakthrough corporate stewardship. What the Best CEOs Know does exactly that, combining the wisdom, strategies, and tactics of today's most accomplished CEOs into one powerful and one-of-a-kind business resource.
目录：
The Era of the CEO?
PART 1: What Made Them Great
CHAPTER 1: The Exceptional Seven and the Traits That Defined Them
Part 2: Defining Strategies of Exceptional Leaders
CHAPTER 2: Place the Customer at the Epicenter of the Business Model
Michael Dell and the Art of the Customer
CHAPTER 3: Create an Authentic Learning Organization
How Jack Welch Converts Learning into Results
CHAPTER 4: Focus on Solutions
Lou Gerstner on Creating a Customer-Obsessed IBM
CHAPTER 5: Prepare the Organization for Drastic Change
Andy Grove on Strategic Inflection Points
CHAPTER 6: Harness the Intellect of Every Employee
Bill Gates on Creating a Knowledge-Based
Organization
CHAPTER 7: Create a Performance-Driven Culture
Herb Kelleher on the Importance of Creating a Family-Like Culture
CHAPTER 8: Learn from Competitors,but Remain Faithful to the Vision
How Sam Walton's Vision Created the World's Largest Company
Acknowledgments
Notes/Sources
Index
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