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Streetwise Motivating&Rewarding EmployeesAlex Hiam 著
内容提要：
Streetwise Motivating & Rewarding Employees teaches you that giving someone a jar of candy with their name on it is not what true motivation is all about. It's about making sure employees know what they're doing, why they're doing it that way, and then giving them some control. It's about giving employees appropriate challenges. And it's about creating a positive, informative feedback network that lets employees judge for themselves how well they're doing.
作者简介：
ALEX HIAM is a leading author,corporate consultant,and workshop leader.He has developed innovative training programs and workshops for leading companies such as General Motors,Kellogg's,and Coca-Cola.He holds a B.A.from Harvard University and an M.B.A.form UC Berkeley.Hiam has authored Marketing for Dummies,The Portable MBA,and Streetwise 24 Hour MBA.
目录：
ACKNOWLEDGMENTS
EXECUTIVE SUMMARY
INTRODUCTION
CHAPTER 1 The Quest for High Motivation
“Average”Motivation Is Actually Quite Low
The Dark Side of Motivation
Rethinking Motivation
Are They Afraid of You?
Moving Up the Motivation Curve
Why People Think They Need New Careers
The Psychology of Optimal Experiences
Parting Shots
What Does True Motivation Look Like?
CHAPTER 2 Measuring and Managing Motivation
But Does All This Apply to You?
Let's Measure Motivation in Your Workplace JML Inventory
Interpreting Job Motivation
The Importance of Measuring Motivation
Should Your Employees Measure Their Own Motivation?
Once You Measure Motivation,You Have to Fix It
Parting Shots
Job Motivation Level Inventories
JML Inventory/Employee Version
JML Inventory/Manager's Version
CHAPTER 3 Checking the Mirror
CHAPTER 4 Employee Requirements and Motivation
CHAPTER 5 Emotional Motivation
CHAPTER 6 Overcoming Challenges to Emotional Motivation
CHAPTER 7 Motivating with Positive and Megative Feedback
CHAPTER 8 Motivating with Informative Feedback
CHAPTER 9 Using Your Interpersonal Intelligence
CHAPTER 10 Task Definition,Goal Setting,and Motivation
CHAPTER 11 Motivating with Commitment-Based Leadership
APPENDIX A Planning,Creativity,and Motivation
APPENDIX B Is It True?
GLOSSARY
INDEX
ABOUT THE AUTHOR
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